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TERMS & CONDITIONS

Purchasing and Delivery of Wines (Conditions of Sale)

Your acceptance of these Conditions of Sale will be acknowledged by the creation of an online account at tribecawine.com, Tribeca Wine Merchants, for all orders placed on our website, each time you place an order. Your acceptance will also be acknowledged by ordering wine from Tribeca Wine Merchants by email, over the phone, or in our store. By accepting these Retail Conditions of Sale, you are accepting them for the duration of your buying relationship with Tribeca Wine Merchants (Seller). The Conditions of Sale are subject to change. You may be notified and asked to review changes periodically to stay up to date, either by email, or by a special notice on our Website. Your continued use of our website and our services constitutes your acceptance of these changes. We appreciate your business and thank you for taking time to read and understand this document.

You must be at least 21 years of age to purchase wine. By placing your order you have represented to Tribeca Wine Merchants that you are at least 21. All wines delivered must be received by an adult of legal drinking age.

Many states restrict the shipment of wine. Please accept our apologies if we are unable to ship to your area. For more information on state laws concerning shipments of alcohol, visit: http://www.wineinstitute.org/shipwine  

We urge you to investigate the laws in your state or country regarding this subject before shipping or arranging to ship any wine and/or spirits purchased from us.

If Tribeca Wine Merchants, for any reason, is unable to fulfill its obligations to the Buyer, Tribeca Wine Merchants' sole obligation and the Buyer's sole recourse shall be a refund of the purchase price.

This contract is entered into in New York and shall be enforceable there under the laws of that State. 

Pre-Arrivals 
 
We guarantee the ultimate delivery of pre-arrival wines, but many of the factors in the delivery are beyond our control. We do the best we can to estimate the expected arrival times of your wine, but we cannot guarantee any specific arrival dates. Please keep in mind, delays can arise unexpectedly. We work hard to ensure all of our wines are transported and stored in temperature-controlled spaces. That said, there may be delay of shipment of any wines if we feel the temperature or season is unsafe. We would rather that you receive your wine later, and perfect, than sooner and damaged. If at any time you feel you need to cancel your pre-arrival order, you may request in writing, which is subject to management approval. Refunds of this nature are subject to a 15% restocking fee.
 
Return Policy

New York State law only expressly permits the return of goods that are defective; for such returns, which are subject to management approval, we can offer a replacement of the same item, or we can refund a credit card, or we can issue a store credit. If you no longer want a wine you have purchased but that does not meet this parameter, we are permitted to buy the bottle back from you. We regularly buy and sell wine from great cellars, and if you are interested in this option, you may contact us to get an estimate on the price and terms we could offer. 

Cancellation Policy 

If at any time you feel you need to cancel an order that has not been delivered, you may request in writing, which is subject to management approval. Refunds of this nature are subject to a 15% restocking fee.

Shipping and Delivery Fine Print

Title and ownership on all Wine passes to the buyer at the time of purchase. If you require that your wine be shipped, you authorize Tribeca Wine Merchants to engage a common carrier to deliver the wine on your behalf. IF YOU CHOOSE TO SHIP YOUR WINE TO A NON-RECIPROCAL STATE, YOU ASSUME ALL RESPONSIBILITY FOR COMPLYING WITH YOUR STATE'S LAWS REGARDING ALCOHOL SHIPMENTS.

You must be 21 years of age to order or receive alcoholic beverages from Tribeca Wine Merchants. Any shipments containing alcoholic beverages are sent with an "Adult Signature Required", and the common carrier that delivers our merchandise is required to ask and check for identification upon delivery, which may require you to be home in order to accept delivery.

Buyer takes all responsibility for the product being transported to the buyer’s selected destination. Buyer may pick up the product at Seller’s location or make independent delivery arrangements. Sales tax will be applied based on either the Seller’s location, or the delivery location where appropriate, subject to changes to comply with federal and state laws. Seller makes no representation as to the legal rights of anyone to deliver or import any alcoholic beverages or other goods into any state. Buyer warrants he or she is solely responsible for the transport of the purchased products, and for determining the legality and the tax/duty consequences of bringing the products to the buyer’s chosen destination.  All taxes, duties, and/or tariffs imposed at the time of delivery are the sole responsibility of the Buyer and must be remitted prior to the release of the wines and/or spirits. 

Because we have no control over the temperature conditions at any 3rd party carriers' warehouses, we attempt to deliver wines to our 3rd party carrier at the beginning of each week so that you can receive your wine before the weekend. As a result, your wine may not be delivered to our 3rd party carrier the day that you place your order. Please understand that during business hours, your orders are packaged and scheduled for delivery, but may be delayed until ideal conditions for shipment arise.

Some of our wines are sold on a "pre-arrival" or "futures" basis. These products are explicitly indicated as such on our Web site, email newsletter, or directly via email correspondence, along with the expected (but not guaranteed) arrival dates. Tribeca Wine Merchants will notify you by phone or email when your pre-arrivals have arrived and are ready to be shipped. You will be given the opportunity to coordinate the proper delivery or shipping address and method (we don't automatically ship out wines when they arrive without contacting you first).

You are reminded that various states impose limitations on the quantity of alcoholic beverages which may be purchased and brought into their jurisdiction without requiring the purchaser, the seller or the shipper to possess certain licenses or permits. Tribeca Wine Merchants, does NOT, as a condition of sale, assume any obligation nor bear any responsibility whatsoever for applying for or obtaining any such permits or licenses. Therefore, you are strongly advised to investigate such limitations and to determine the manner in which alcoholic beverages may lawfully be brought into states other than New York. You are responsible for all applicable excise, use and sales taxes due to your state related to the purchase of any taxable goods.

Tribeca Wine Merchants makes no representation to the legal rights of anyone to ship or import wines into any state outside of New York. The Buyer is solely responsible for the shipment of wines and is responsible for any loss or damage to goods once they have left our premises. By placing an order and requesting shipment or delivery, you authorize Tribeca Wine Merchants to act on your behalf to engage a common carrier to deliver your order to you.